Privacy Policy

CertLock Technologies LLC ("CertLock", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you use the CertLock platform.

Information We Collect

• Account information such as name, email address, and company name
• Employee and certification data entered by authorized users
• Billing and subscription data processed through Stripe
• Usage data such as logins and feature interactions

How We Use Information

• To provide and operate the CertLock service
• To manage subscriptions, billing, and customer support
• To send service-related emails and notifications
• To improve platform reliability and security

Data Storage & Security

CertLock uses industry-standard security measures and trusted third-party providers (including Supabase and Stripe) to store and process data. We restrict access to authorized users only and take reasonable steps to protect your information from unauthorized access.

Third-Party Services

We use third-party services such as Stripe for payments and Google Workspace and Resend for email delivery. These providers process data in accordance with their own privacy policies.

Your Responsibilities

You are responsible for ensuring that any employee or certification data you enter into CertLock is accurate and that you have the legal right to store and manage that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy, contact us at legal@certlock.ai.

Last updated: January 7, 2026